For immediate email assistance, dial
1-877-906-8558—because in today’s connected world, email is essential, whether you're managing work communications, school updates, or personal messages. Roadrunner Email, originally offered by Time Warner Cable and now managed by Spectrum (Charter Communications), remains widely used across the U.S. But when issues arise—like login failures, email delivery errors, or setup glitches—knowing how to access Roadrunner Customer Care can save you time and frustration.
What Is Roadrunner Email?
Roadrunner Email (often seen with domains like @rr.com, @roadrunner.com, or @twc.com) was initially a service from Time Warner Cable. After its merger with Charter Communications, the email service was rebranded under the Spectrum umbrella. While the name has changed, the platform still supports millions of users—many of whom rely on their original email addresses.
Although the system is still operational, resolving problems often requires expert guidance from Spectrum’s customer support team.
Common Issues That Require Customer Care
You may need to reach out to Roadrunner support for help with:
Login issues (forgotten password, account lockout)
For instant help, dial the official Roadrunner/Spectrum support number:
1-877-906-8558 (Toll-Free, Available 24/7)
This number connects you directly with Spectrum's technical team, trained to assist with both current Spectrum and legacy Roadrunner accounts.
Step 2: Prepare for the Call
To make your support experience as smooth as possible, have the following ready before calling:
Here are a few tips to help:
If you prefer not to call, try these alternatives:
If you’re setting up Roadrunner in a third-party email app, use the following settings:
Incoming Mail (IMAP):
Whether you're locked out of your inbox, experiencing delivery failures, or having trouble syncing devices, getting help is simple. Just call 1-877-906-8558 to speak with a trained support agent who can quickly walk you through a fix. You can also use chat, apps, and self-service tools when the issue isn’t urgent.
By following these steps, you'll access Roadrunner customer care easily and resolve email issues without the stress.
Frequently Asked Questions (FAQs)
Q1: Is Roadrunner Email still active?
Yes, Roadrunner email is still supported under the Spectrum brand for existing users.
Q2: What is the official Roadrunner customer service number?
The official number is 1-877-906-8558, available 24/7.
Q3: Can I reset my Roadrunner password online?
Yes. Visit Spectrum Password Reset to change your password securely.
Q4: Is there live chat support for Roadrunner issues?
Yes, live chat is available via the Spectrum website for both technical and billing issues.
Q5: Can I keep my Roadrunner email if I cancel Spectrum service?
Possibly, but long-term access may be limited once your Spectrum account is closed.
Q6: Why am I not receiving or sending emails?
Common reasons include incorrect server settings or a full inbox. Call support to troubleshoot quickly.
Q7: Can I use Roadrunner email with Outlook or Apple Mail?
Yes, Roadrunner supports third-party apps using IMAP/SMTP settings.
Q8: Is Roadrunner email mobile-compatible?
Yes. It works on both Android and iOS devices when properly configured.
Q9: How do I block spam in Roadrunner?
Use Spectrum’s built-in spam filter or mark messages as spam via webmail or the app.
Q10: What if my Roadrunner account is hacked?
Change your password immediately and call 1-877-906-8558 to secure your account with Spectrum support.

What Is Roadrunner Email?
Roadrunner Email (often seen with domains like @rr.com, @roadrunner.com, or @twc.com) was initially a service from Time Warner Cable. After its merger with Charter Communications, the email service was rebranded under the Spectrum umbrella. While the name has changed, the platform still supports millions of users—many of whom rely on their original email addresses.
Although the system is still operational, resolving problems often requires expert guidance from Spectrum’s customer support team.
Common Issues That Require Customer Care
You may need to reach out to Roadrunner support for help with:
Login issues (forgotten password, account lockout)
- Problems sending or receiving emails
- Configuration errors in Outlook, Thunderbird, or Apple Mail
- Account recovery and password resets
- Suspicious or unauthorized login activity
- Managing junk mail or spam filters
- Syncing problems across multiple devices
- For many of these issues, calling Roadrunner Customer Care is the quickest path to a fix.
For instant help, dial the official Roadrunner/Spectrum support number:

This number connects you directly with Spectrum's technical team, trained to assist with both current Spectrum and legacy Roadrunner accounts.
Step 2: Prepare for the Call
To make your support experience as smooth as possible, have the following ready before calling:
- Your full Roadrunner email address
- Your Spectrum account number (if available)
- A short description of the issue
- Any error messages you've seen
- Your device nearby for live troubleshooting
- You'll first go through an automated menu, then be connected to a live agent who will guide you step-by-step.
Here are a few tips to help:
- Use a clear phone connection and call from a quiet place
- Never share your password—legitimate agents will not ask for it
- Take notes during the call in case you need to repeat steps
- Ask for a case ID or ticket number for reference
- Always use the official number (1-877-906-8558) to avoid scams
If you prefer not to call, try these alternatives:
- Live Chat: Visit Spectrum Contact Page
- Support Center: Find solutions at Spectrum Help Articles
- My Spectrum App: Manage account settings, check service status, and more
- Spectrum Forums: Get advice from other users and Spectrum moderators
If you’re setting up Roadrunner in a third-party email app, use the following settings:
Incoming Mail (IMAP):
- Server: mail.twc.com
- Port: 993
- Encryption: SSL/TLS
- Server: mail.twc.com
- Port: 587
- Encryption: STARTTLS
- Username: Your full Roadrunner email address
- Password: Your Roadrunner account password
Whether you're locked out of your inbox, experiencing delivery failures, or having trouble syncing devices, getting help is simple. Just call 1-877-906-8558 to speak with a trained support agent who can quickly walk you through a fix. You can also use chat, apps, and self-service tools when the issue isn’t urgent.
By following these steps, you'll access Roadrunner customer care easily and resolve email issues without the stress.
Frequently Asked Questions (FAQs)
Q1: Is Roadrunner Email still active?
Yes, Roadrunner email is still supported under the Spectrum brand for existing users.
Q2: What is the official Roadrunner customer service number?
The official number is 1-877-906-8558, available 24/7.
Q3: Can I reset my Roadrunner password online?
Yes. Visit Spectrum Password Reset to change your password securely.
Q4: Is there live chat support for Roadrunner issues?
Yes, live chat is available via the Spectrum website for both technical and billing issues.
Q5: Can I keep my Roadrunner email if I cancel Spectrum service?
Possibly, but long-term access may be limited once your Spectrum account is closed.
Q6: Why am I not receiving or sending emails?
Common reasons include incorrect server settings or a full inbox. Call support to troubleshoot quickly.
Q7: Can I use Roadrunner email with Outlook or Apple Mail?
Yes, Roadrunner supports third-party apps using IMAP/SMTP settings.
Q8: Is Roadrunner email mobile-compatible?
Yes. It works on both Android and iOS devices when properly configured.
Q9: How do I block spam in Roadrunner?
Use Spectrum’s built-in spam filter or mark messages as spam via webmail or the app.
Q10: What if my Roadrunner account is hacked?
Change your password immediately and call 1-877-906-8558 to secure your account with Spectrum support.